Troubleshooting
Condition/Problem Check Solution
RPM
Go to Service Mode menu and select
Calibration. Do the calibration procedure.
Ensure brake is completely up when calibrated.
RPM Sensor
Make sure that the sensor is close enough
to the flywheel so it can sense the magnet.
Ensure RPM sensor working - Watts will not
be displayed if RPMs are not picked up.
If chest strap is known to work with other
devices and no sources of interference are
present, or console is tested with a Pulse
Simulator and does not receive the signal,
contact StairMaster Customer Care.
Moisten skin contact area on the chest strap.
Ensure you lean close to the console during
User Setup to get a connection.
Watt
Watt
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